Every question, answered.

Booking, cancellations, what happens on the day and how to find our podcast studio in London. If your question isn’t here, we’ll reply within one working day.

Booking & payment

Every session is booked online in under three minutes and confirmed straight away with a boarding pass.

How do I book a studio session?

Everything is booked online at 12tribesstudios.com/book. Choose your room, pick a date and time, add any extras, then pay by card to confirm. The whole thing takes under three minutes, and you get a boarding pass straight away: your room, your rig, your call time. Present it at reception when you arrive. Bespoke requests, such as a series booking or an on-location shoot, are quoted and paid separately.

How much does a session cost?

Studio hire starts from £162 per hour, including VAT, rising to £270 per hour for virtual production in The Yard. Each of the four rooms is priced by capacity and setup, and every studio page shows its full rates. Every price on this site includes VAT at 20%, so the total shown when you book is the total you pay. Post-production is priced separately on the Services page.

How far in advance should I book?

Evenings and Saturdays go first. For a single session, a week ahead is usually comfortable; for half-day and full-day bookings, or a specific room, two to three weeks is safer. Same-day bookings are always welcome whenever the calendar shows space.

Can I see the studio before I book?

Yes, and it’s free. On the booking page, choose any room and select Studio Tour as the booking type: a 15-minute guided viewing at a time that suits you. It’s a request rather than an instant confirmation, and we confirm your slot by email. Prefer to just ask? Email hello@12tribesstudios.com.

I record a weekly show. Do you offer block bookings?

Yes. If you record weekly, fortnightly or monthly, talk to us about a series booking: you lock in your room and your slot across the run, and we’ll agree rates that reflect the commitment. Email hello@12tribesstudios.com with your schedule and we’ll build it around your show.

Cancellations & rescheduling

You’re not locked in. Plans change, so here’s exactly how it works.

Cancellation pass

  1. 72 hours or more before14 days or more before

    Full refund

  2. 24 to 72 hours before7 to 14 days before

    50% refund, or 100% as credit

  3. Under 24 hours, or a no-showUnder 7 days, or a no-show

    No refund

One free reschedule with 72 hours’7 days’ notice. After that, rescheduling costs 25% of the booking and depends on availability.

Can I reschedule?

Yes, once for free. For half-day and full-day bookings we need 7 or more days’ notice, and for hourly sessions 72 hours or more. After that, rescheduling costs 25% of the booking value and depends on availability. Use the reschedule link on your boarding pass or confirmation email, or write to hello@12tribesstudios.com.

What if I need to cancel?
  • Hourly sessions: full refund at 72+ hours’ notice, 50% refunded at 24–72 hours, and no refund under 24 hours.
  • Half-day and full-day: full refund at 14+ days’ notice, 50% refunded at 7–14 days, and no refund under 7 days.

In the 50% windows you can take 100% as credit instead.

What if I’m running late?

Sessions begin and end at the booked times, so a late arrival doesn’t extend your slot, but call ahead and we’ll do everything possible to make the most of the time left. If you need more time on the day, overtime is subject to availability, must be agreed before your booked end time, and is billed in 30-minute increments at your booked tier’s hourly rate. All sessions end by 8pm.

What happens if you cancel on us?

If we ever have to cancel your session because of something on our side, equipment failure or building issues, you receive a full refund and priority rebooking at the next time that works for you. Where we can, we’ll move you into another room on the day rather than cancel at all.

Your session

From the moment you show your boarding pass at reception, the only variable on the day is your story.

What’s included with my booking?

Every booking includes everything you need to walk in and start recording:

  • The studio, set up your way: tell us the layout you want and we’ll have it ready before you arrive.
  • Two cameras on every booking: two angles as standard, and a third camera for a wide shot of everyone can be added when you book.
  • Professional lighting: set for your look and the space.
  • An engineer onsite or on call: they run the technical side so you can focus on the conversation. (Book The Yard on its own and you bring your own crew instead.)
  • A proper cuppa: tea, coffee or something cold on us, so you and your guests are comfortable from the first minute.
Does my booking come with an engineer?

It depends on the room, and it’s always clear at booking:

  • The Lounge includes crew on every booking.
  • The Wooden O and The Chamberlain can be booked with a producer or self-managed at a lower rate, with a 15-minute technical handover and a producer on call in the building.
  • The Yard, our green screen studio, can be booked with our technician, or on its own at a lower rate when you bring your own crew.
When should I arrive?

Ten to fifteen minutes before your call time. Present your boarding pass at reception, 152–154 Curtain Road, and we’ll walk you to your room and get everyone mic’d and comfortable. Your rig is set before you walk in, so recording starts on time.

How many guests can I bring?

It depends on the room: from two seats in The Chamberlain and up to four in The Wooden O, to five in The Lounge and six in The Yard. Select your guest count when you book so the right number of microphones and seats are rigged before you arrive.

What should I bring?

Yourselves and your story. Cameras, microphones, lighting and recording are all handled. Bring notes or a laptop if you use them, any props or products you want in frame, and whatever you like to drink mid-conversation. For what to wear, we wrote a whole guide.

Can I record before 9am or after 8pm?

Our published hours are 9am to 8pm, Monday to Saturday, and all sessions end by 8pm. Sundays are by request: send us a message through our contact form with your preferred time, and we’ll confirm by email. If your production genuinely needs an early call or a late finish, broadcast, film or an overseas guest, email hello@12tribesstudios.com and we’ll see what’s possible.

Studios & equipment

Four individually designed rooms, each treated as a recording studio first and a video set second.

What equipment do you record on?

Two Sony Cinema Line cameras, Shure SM7dB microphones, Blackmagic ATEM vision switching and multitrack audio recording, as standard on every session. Live-switched on the day, with every camera and every voice also captured separately for the edit.

Which room should I choose?

Choose by capacity, look and purpose: The Lounge, our flagship podcast studio in London; the warm, intimate Wooden O; the one-to-one Chamberlain; or The Yard for green screen and virtual production. Not sure? Book a free Studio Tour, or email us a line about your show and your guest count and we’ll recommend the right room.

Do you have a green screen or virtual production?

Yes. The Yard is a dedicated green screen and virtual production stage. Book the green screen tier for keyed content and full-body production work, or the virtual production tier to shoot inside real-time Unreal Engine environments with live compositing on set. Both tiers include a technician.

Can I bring my own equipment?

You’re welcome to bring instruments, props, products and set pieces. If you want to record on your own cameras or microphones alongside ours, note it in Special Requests when booking so we can plan the rig. Most requests are no problem at all.

Can you build a completely custom set?

Yes. If you’re booking our green screen studio, The Yard, we can design a custom virtual set that’s used for you alone, so your show stands out from everyone else’s.

Recordings & post-production

Record, edit, master and distribute without leaving the building, or take your raw files and run.

When do I get my recordings?

Raw multitrack audio and camera files are delivered by secure download link within 24 hours of your session. You can also bring a hard drive and we’ll copy your files onto it. Edited episodes and clip packages are delivered to the timeline agreed in your quote. We keep a copy of your recordings for 3 months after delivery, then delete them, so save your own.

How many rounds of revisions do I get?

It depends on the project. The number of revision rounds is agreed with you in your quote, along with the delivery dates, before any work begins.

Who owns the content?

You do. Everything recorded in your session belongs to you, in full. If we’d ever like to feature a clip of your show on our own channels, we’ll ask first.

Do you edit episodes?

Yes, it’s half of what we do. Full-length episodes are edited to broadcast standard: timed, tightened and tailored for your audience, with audio sweetening and colour grading throughout. Short-form clips are captioned, graded and packaged for Instagram, TikTok and YouTube Shorts. See the post-production packages; every project is confirmed with a quote before work begins.

Can you livestream my session?

Yes. Sessions can be streamed live to YouTube, Instagram, LinkedIn or a private corporate feed, ideal for webcasts, panels and town halls, with live graphics and real-time switching. See Social Livestreaming on the Services page, and tell us the platform when you book.

Finding us

One Shoreditch address, eight minutes’ walk from Old Street station.

Where exactly are you?

Our podcast studio in London is at 152–154 Curtain Road, Shoreditch, London EC2A 3AT, eight minutes’ walk from Old Street station, with Shoreditch High Street, Liverpool Street, Hoxton and Moorgate all close by. The map on our contact page shows the walk from each station. We’re open Monday to Saturday, 9am to 8pm, with Sundays by request.

Is there parking? Can I load in equipment?

Curtain Road sits inside a controlled parking zone, so street parking is limited: pay-by-phone bays and nearby car parks are the best options, and honestly, we’d recommend the train. If you’re loading in equipment, props or set pieces, email ahead and we’ll arrange a drop-off window at the door and a hand with the carry.

Is the building accessible?

We want every guest to record comfortably. Email hello@12tribesstudios.com before you book with any access requirements, step-free needs or anything else, and we’ll confirm exactly what your room and route through the building look like, and make arrangements where we can.

Where should guests wait?

Reception will look after early guests until we bring them through. If your interviewee lands twenty minutes ahead of schedule, they’ll be in good hands, not on the pavement.

Before you record

Two short guides from our team to get the most out of your session.

Still have a question?

Email hello@12tribesstudios.com and a real person will come back to you within one working day. Or come and see the rooms on a free 15-minute tour.